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Intuit QuickBooks Payroll Review: Is It Right for You?

However, QuickBooks Online is a market leader, with ICSID reporting that 29 million U.S. small businesses use the software. QuickBooks Payroll’s ease of use for running payroll, calculating employee deductions and viewing reports also factored into our assessment. These features and others make QuickBooks Payroll the best online payroll service for businesses seeking an accounting integration. For businesses on the Elite plan, QuickBooks will reimburse your company up to $25,000 if you receive any fines or interest charges due to inaccurate tax filings.

  • They responded right away, answered all of our questions and were personable throughout the conversation.
  • Each QuickBooks plan comes with 24/7 customer support via chat, and Payroll Premium and Elite customers have access to full-service 24/7 customer support.
  • For more information about this feature, check out our guide to printing QuickBooks payroll checks.
  • QuickBooks, by contrast, offers a standalone payroll solution from $45.00 per month plus $6.00 per employee per month.

Gusto: Intuit QuickBooks Payroll Alternative

Especially if you’re already using QuickBooks Accounting software, it’s well-worth taking the time to explore their payroll platform. Calculating paychecks and paying employees are the only features included in QuickBooks’ Basic Payroll package. QuickBooks Payroll automates tax calculations, ensuring compliance with federal and state regulations. This feature reduces the risk of errors and takes the stress out of tax season by handling tax filings, giving you peace of mind and allowing you to focus on other aspects of your business.

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This feature is particularly beneficial for businesses that want to avoid costly penalties and ensure that their payroll processes are compliant with legal requirements. With QuickBooks Payroll’s mobile access feature, managing payroll on the go has never been easier. I appreciated the flexibility of accessing payroll information from my smartphone or tablet. This feature is particularly useful for business owners who are always on the move.

If you’re an Elite-level customer, you can call or send in your question through the HR support center. Premium plan customers can access the HR support center but not a personal HR advisor. Although Intuit (QuickBooks’ parent company) has a A- rating with the Better Business Bureau (BBB), customers have logged more than 3,100 complaints.

However, some users have reported long wait times, which is somewhat typical for payroll providers during peak hours. Similar to Zenefits, QuickBooks provides an outline of how to set up your payroll system. It’s a self-guided process for Payroll Core users, and aside from entering data, we found it to be uncomplicated.

Is QuickBooks Payroll right for your business?

This integration reduces manual data entry and ensures accurate financial reporting, making it easier to manage your business operations. QuickBooks Payroll excels in compliance management, ensuring quickbooks payroll review that your business adheres to federal and state regulations. This feature is particularly beneficial for businesses that want to avoid costly penalties.

Its plans are well priced and offer good value for small businesses, and Quickbooks offers an excellent mobile app for business owners. Thanks to this full immersion in the actual customer experience, our reviewer and team are able to provide the most complete and insightful review of QuickBooks payroll services. Alternatively, you can post questions to the QuickBooks online community board or view tutorial videos and step-by-step how-to guides in the help center. Our interactions with the QuickBooks team were mainly positive, with relatively quick response times and accurate answers to our questions.

Features and Services

Many businesses already use QuickBooks for accounting; it’s widely recognized as one of the best business accounting software solutions available. If you’re already in the QuickBooks ecosystem, QuickBooks Payroll may be an excellent choice for your payroll needs. Additionally, over 15 Intuit product offerings seamlessly integrate with the payroll solution. QuickBooks Payroll costs more than some other providers in the industry. For example, Patriot’s most expensive plan is $37 per month, and its cheapest plan costs $17 per month.

The Core plan includes full-service payroll, including W-2s and 1099s and tax filings. Each QuickBooks plan comes with 24/7 customer support via chat, and Payroll Premium and Elite customers have access to full-service 24/7 customer support. If you sign up for the Elite plan, you can choose a callback option to limit the time spent waiting on the phone. Notably, Intuit outsources HR support to a third-party company, Mineral.

  • If QuickBooks Payroll isn’t a good fit for you, check out our page comparing payroll software to find a payroll plan that is.
  • News & World Report, where she focused on subjects such as credit card processing, business phone systems, web hosting, home security systems and moving companies.
  • In addition, QuickBooks partnered with other companies to enhance its payroll product.

On Trustpilot, there’s also no distinction between payroll and broader accounting and HR services. Intuit scores 1.1 out of 5, with over 90 percent of its reviews awarding the company the lowest possible score. We love that QuickBooks provides a 30-day trial so you can evaluate whether or not the software is a good fit for your business. Once the free trial ends, you can choose from one of three payroll plans. We appreciate that QuickBooks provides transparent pricing — some competitors are less open about what their plans cost.

The comprehensive features, including automated tax calculations and direct deposit, make it a worthwhile investment for businesses. Compared to other payroll solutions, QuickBooks Payroll provides a robust set of tools that streamline payroll management, saving both time and money. The seamless integration with QuickBooks accounting software further enhances its value, allowing for efficient financial management. The QuickBooks Payroll Core package handles tax filing and payments, and also offers employee health benefits and 401(k) plans. The Premium and Elite plans include time-tracking tools and workers’ comp administration through AP Intego.

QuickBooks, by contrast, offers a standalone payroll solution from $45.00 per month plus $6.00 per employee per month. QuickBooks’ parent company is Intuit, Inc, which offers accounting and tax software and services as well as payroll services. You can enter employee hours, submit payroll, view payroll taxes and forms, and even pay payroll taxes. They also have an app for employees to track their hours and clock in or clock out.

See our OnPay payroll software review to learn more about a vendor that provides a tax guarantee for all its clients. But QuickBooks Payroll can also function as a full-service payroll provider for businesses that don’t use other Intuit products. The software includes next-day or same-day direct deposit, and you can also add HR support to expand the payroll product’s features. QuickBooks Payroll offers three subscription tiers, so its services can grow with your business.

It’s a must-have for businesses looking to streamline their payroll operations. While QuickBooks Payroll offers a robust set of features, its customer support could use some improvement. The support options are somewhat limited, which can be frustrating for users who require immediate help. However, the online resources and community forums provide valuable information and can be helpful in resolving common issues.

This feature takes the stress out of tax season by ensuring compliance with federal and state regulations. I found it incredibly convenient to have taxes calculated automatically, reducing the risk of errors. The software handles tax filings, giving you peace of mind and allowing you to focus on other aspects of your business. ADP services are priced by quote only and are more expensive than QuickBooks. They do, however, include more health insurance options than QuickBooks. ADP has an A+ rating with the BBB, though its customer review score is low.

The ability to connect with other tools makes it a versatile solution for businesses looking to streamline their operations. We also liked that all the plans include health insurance and 401K administration. However, QuickBooks does not offer as many HR tools as some competitors. Also, its poor reviews and rankings are concerning, as are parent company Intuit’s legal issues. When you view all the packages, you’re advised to select one to set up an account. After you select your plan, you’re offered bundled plans that include QuickBooks accounting features.

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